Simple Steps to Check and Pay for Your Maynilad Water Bill Online

Maynilad has temporarily suspended its on-site meter readings, paper bill deliveries, and disconnections for overdue accounts. The water concessionaire has also given a 30-day extension on bill payment deadlines. All these measures^[1] are meant to offer relief to Maynilad customers struggling with paying for their bills during the enhanced community quarantine (ECQ).

But that doesn't mean you can totally forget about your Maynilad water bill. Throughout the ECQ period, Maynilad still charges customers based on their average water consumption for the past three months. Letting your unsettled bills pile up will hurt your finances later on.

Have you settled your Maynilad bill already? The easiest, fastest, and safest way to pay for your water bill is to use one of Maynilad's accredited online or mobile payment facilities.

Here's a quick and simple guide to Maynilad online bill payment channels.

Maynilad Online Account Registration

To view your water bills online, you need to sign up for a Maynilad My Water Bill account.

There are three ways to register to Maynilad: through the My Water Bill online portal, SMS, or guided enrollment.

1. How to Register Online via My Water Bill Portal

1. Go to the My Water Bill online portal^[2]
2. Click the Enroll Now > Start buttons.
3. Read and agree to the Terms and Conditions
4. Enter your contract account number. You can find this eight-digit number on your Maynilad Statement of Account. If you don't have a copy of your water bill, call the Maynilad Hotline 1626.
5. Create a password (with a lower case letter, upper case letter, and a special character). For the first name and last name fields, type the account name as it appears on the Maynilad billing statement.
6. Select four different security questions and enter your answer for each item.
7. Select a personal security image from the pictures displayed on the screen.
8. Enter your contact details.
9. Enter your password.
10. Check your email inbox for a validation code from Maynilad. Input this code into the My Water Bill enrollment page.
11. Click the Log In button. You can now access your Maynilad online account.

2. How to Register to My Water Bill via Text

Maynilad customers with limited or no access to the internet may sign up for a My Water Bill account through SMS. With that, you can check Maynilad bill thru text.

To register, simply text Maynilad<space>ON<space>[Contract Account Number]<space>[Account Name] to 09191626000.

Example: Maynilad ON 51334509 Juan dela Cruz

3. How to Register to My Water Bill via Guided Enrollment

Are you still having a hard time enrolling for a Maynilad online account? Enlist the help of Maynilad’s customer service representatives by calling Maynilad Hotline 1626 or sending a private message to Maynilad’s Facebook page or Twitter account.

You'll be asked to provide your mobile number and/or email address to proceed with your My Water Bill registration.

2 Ways to Check Your Maynilad Water Bill

Maynilad has launched two quick and easy methods for viewing current bills. Customers can either check their water charges online or through text.

1. My Water Bill Online Portal

Once you're registered to Maynilad's My Water Bill Portal, you can view the following details through your online account:

• Latest water bill
• Bill and payment history over the past 12 months
• Statement of Account (can be downloaded as a PDF file)
• Accredited Maynilad online bill payment channels

To access your current Maynilad bill online, log in to your My Water Bill account. Your account overview for the latest billing period will appear on the screen.

To check your past Maynilad bills, simply click on the Billing Period drop-down menu and choose a period and click the Update button.

Aside from checking your Maynilad bill online, you'll also receive monthly bill notifications via email or SMS after enrolling in the My Water Bill program.

2. Bill on Demand SMS Bill Facility

Those who are not enrolled in the My Water Bill program can check their latest Maynilad bill by sending a text message. No registration is required for using the Bill on Demand SMS Bill Facility.

To view your water bill, text Maynilad<space>BILL<space>[Contract Account Number] to 09191626000.

Example: Maynilad BILL 51334509

Maynilad Online Payment Methods

You have a lot of options for your Maynilad bill payment. You can settle your water bill via any of Maynilad's online banking, mobile e-wallet, and phone banking payment facilities. Payments are posted within two working days.

1. Online Banking Channels for Maynilad Bill Payment

If you have an online account with your bank, you can pay through the online or mobile banking facility of any of the following Maynilad-accredited banks:

• BancNet Online
• Bank of Commerce
• BDO
• BPI
• China Bank
• EastWest Bank
• LANDBANK
• Metrobank
• PNB
• PSBank
• RCBC
• Security Bank
• UCPB
• UnionBank

How to Pay for Your Maynilad Water Bill via Online Banking

The exact steps for Maynilad online bill payment vary per bank, but here's the general procedure to give you an idea of how it works.

1. Log in to your online banking account through your bank's website or mobile app.
2. Select "Pay Bills."
3. Choose your bank account from which the amount will be deducted.
4. Select Maynilad from the list of billers.
5. Enter the required information.
6. Review your payment transaction details.
7. Confirm or submit your Maynilad bill payment.
8. Enter the one-time PIN (OTP) sent to your mobile number.

Note that some banks like BDO, BPI, and Metrobank require enrolling Maynilad as a biller first before proceeding to the online payment. Biller enrollment is not necessary for other banks like PNB and UnionBank.

Related:

• BDO Online Banking: How to Send Money and Pay Bills from Home
• BPI Online Banking Guide: How to Register, Send Money, Pay Bills, and More

2. Mobile Apps for Maynilad Bill Payment

Another convenient way to pay for your Maynilad bill online is to use a mobile application with a bills payment service.

Here are seven mobile apps in the Philippines that enable users to settle water bills with a smartphone:

• Bayad Center app
• Coins.ph
• GCash
• GrabPay
• Lazada mobile app
• Moneygment app
• PayMaya

How to Pay for Maynilad Bill Online via Bayad Center App

1. Log in to your Bayad Center account.
2. Tap "Pay Bills."
3. Search and select Maynilad.
4. Fill out the required fields. Tap the Next button.
5. Select a payment mode (Bayad Center e-wallet/credit card/debit card).
6. Review your bill payment details. Then tap "Proceed."

How to Pay for Maynilad Bill Online via Coins.ph

1. Open the Coins.ph app and log in to your account.
2. Tap "Pay Bills."
3. Under "Water Utilities," select Maynilad.
4. Enter your contract account number and amount due.
5. Slide to pay.

How to Pay for Maynilad Bill Online via GCash

1. Open the GCash app and log in to your account.
2. Tap "Pay Bills."
3. Under "Biller Categories," choose "Water Utilities."
4. Scroll down to find "Maynilad" and select it as your biller.
5. Enter the required information. Tap "Next."
6. Select your payment source (GCash/GCredit).
7. Review your payment details. Tap "Confirm" to pay your Maynilad bill.

How to Pay for Maynilad Bill Online via GrabPay

1. Open the Grab app.
2. Tap the Bills icon.
3. Select Maynilad as the biller.
4. Enter your contract account number and amount due.
5. Tap the Enter button to confirm your payment.

How to Pay for Maynilad Bill Online via Lazada App

1. Open the Lazada app and log in to your account.
2. Tap the Load, Bills & eCoupon icon.
3. Under Categories, tap "Pay Bills."
4. Under "Utilities," select "Water."
5. Tap "Maynilad Water."
6. Input your contract account number and amount to pay.
7. Tap the Continue button.
8. Tap the Place Order button.

Note: Lazada accepts Lazada Wallet, GCash, and credit and debit cards (Mastercard/Visa/American Express/JCB) as payment methods. Cash payment is not allowed.

How to Pay for Maynilad Bill Online via Moneygment App

1. Open the Moneygment app and log in to your account.
2. Tap "Pay your bills and other utilities."
3. Search and select Maynilad as your biller.
4. Input the necessary details. Tap the Submit button.
5. Review your payment summary. Tap the Confirm button.
6. Select "Pay with Wallet." Tap the Proceed button to complete your transaction.

How to Pay for Maynilad Bill Online via PayMaya

1. Open the PayMaya app and log in to your account.
2. Select "Pay Bills" in the menu.
3. Search and select "Maynilad" as your biller.
4. Enter your Maynilad contract account number and amount due.
5. Tap "Continue."
6. Review your payment details. If everything is correct, tap "Pay." A payment receipt will appear on the screen to confirm your successful transaction. You'll also receive a text confirmation.

Related: How to Use Paymaya App: A Complete Guide for Newbies

3. Phone Banking Channels for Maynilad Bill Payment

No internet access? You can still pay for your Maynilad bill without leaving your home. If your bank has a phone banking service, contact its hotline to ask a customer service representative to facilitate your Maynilad bill payment.

Here are the banks with phone banking facilities that allow customers to pay bills without having to go online:

• • BPI Express Phone - 899-10000
  • China Bank - 888-55-888
  • LANDBANK - 8405-7000
  • Maybank - 8588-3888
  • PNB - 8573-8888
  • Security Bank - 8887-9188

• Unionbank - 8841-8600 / 8667-6388

Read more: Got Bills to Pay? Here’s Your Guide to Bills Payment Centers in the Philippines

How to Get Updates on Maynilad Water Interruption Advisory

Stay updated on the latest emergency water service interruptions through Maynilad's TxTubig program.

You can enroll in the TxTubig service to receive free Maynilad text advisories. Up to two mobile numbers per Maynilad account can be registered.

Simply text Maynilad<space>ON<space>[Contract Account Number]<space>[Account Name] to 09191626000.

Example: Maynilad ON 51334509 Juan dela Cruz

Maynilad also posts each water interruption advisory on its social media accounts. Follow the company's Facebook page and Twitter account to be informed on when the water service in your area will be interrupted.

Final Thoughts

While you're on stay-at-home mode, take advantage of convenient Maynilad online bill payment services that let you settle your water bills at home and avoid Coronavirus exposure outdoors.

Need to pay for other utility bills? Check out the online bills payment services you can use while you're staying at home.

Sources:

• ^[1] Maynilad Facebook page (posted on March 26, 2020)
• ^[2] Maynilad My Water Bill website